Lead Dashboard
Pipeline overview · Western Region
AI EngineActive
New Inquiries Today
284
+18.2%vs. yesterday
Qualified Leads
1,432
+9.4%this week
Renewals Due (30d)
612
-3.1%₹4.8 Cr GWP
AI Resolution Rate
87.4%
+2.6 ptsL7D average
Active Inquiries
Real-time pipeline · auto-scored by Aegis AI
AM
Aarav Mehta
Family Floater Health
WhatsApp Bot
Qualified
₹38,400
92
SI
Sneha Iyer
Term Life · 1 Cr Cover
Website Chat
Quote Sent
₹14,200
88
RS
Rohit Sharma
Comprehensive Motor
Inbound Call
Documents Pending
₹22,750
74
KN
Kavya Nair
Senior Citizen Health
Aggregator
Underwriting
₹54,900
81
VS
Vikram Singh
Two-Wheeler OD+TP
WhatsApp Bot
Negotiation
₹6,420
67
Inquiry Mix
By product line · last 30 days
Health Insurance
482 · 38%Motor Insurance
364 · 29%Term Life
218 · 17%Home & Property
198 · 16%Renewals Due
Next 30 days
612 policies
184
0–7 days
227
8–15 days
201
16–30 days
Auto-reminder campaigns running7 active
AI Response Metrics
WhatsApp · Web · Voice agents
All systems healthy
Avg. First Response
8.4s
↓ 2.1s WoW
Conversations Handled
3,284
today
Handoff to Agent
12.6%
industry avg 28%
CSAT Score
4.7 / 5
1,204 ratings
28 quote requests need underwriter approval
High-value cases flagged for manual review